acs67's commitment to responsible gaming
We believe entertainment should be safe and controlled. acs67 is committed to helping you build healthy gaming habits.
Why responsible gaming matters
Online betting and casino gaming can be a great source of entertainment, but it is only enjoyable when kept under control. At acs67, we always place the wellbeing and peace of mind of our players as the top priority.
Responsible gaming means spending only what you can afford to lose, setting time limits, and treating gaming as a fun experience — not a source of income. The various protective tools available on our platform will help you maintain this balance.
- Gaming is for entertainment, not a tool for earning money
- Only bet within your means
- Take regular breaks and track your time
- Stop playing during moments of emotion or frustration
- Prioritise spending time with family and friends
Our protective tools
Deposit Limit
Set a limit on how much you can deposit per day, per week, or per month. Once a limit is set, it takes effect immediately. Reducing a limit applies instantly; a waiting period applies when increasing one.
Time Control
Set a time limit for your session. After the specified time, the platform will automatically alert you. This feature is highly effective for maintaining healthy gaming habits.
Time-Out Break
Temporarily close your account for anywhere from 24 hours up to a maximum of 6 weeks. No betting or deposits are possible during a time-out. It is ideal for a short break.
Self-Exclusion
If you feel gaming is getting out of control, choose a long-term self-exclusion. This option allows your account to be closed for a minimum of 6 months up to permanently.
Betting History Review
View your complete betting and deposit history at any time. Staying aware of your own spending is the first step in responsible gaming.
Support Centre
Our 24/7 live chat support team is always ready to help with any issue. Speak in Bengali and get an instant resolution — your privacy is fully protected.
Signs of problem gaming
If any of the signs below are visible in yourself or someone you know, help should be sought immediately. Responsible gaming means recognising these signs in time.
- Repeatedly betting in an attempt to recover lost money
- Lying to family or friends because of gaming
- Continuing to play while skipping meals, sleep, or work
- Feeling restless or depressed when not betting
- Taking on debt or selling assets to cover everyday expenses
- Realising yourself that you are playing too much but being unable to stop
- Gaming is causing problems at home or at work
Ask yourself
Ask yourself the following questions honestly. They will help you understand whether your gaming habits are within healthy limits.
- Am I betting more than I can afford?
- Is gaming affecting my sleep or work?
- Have I ever played to recover money I lost?
- Is my family worried about my gaming?
- Do I want to stop but find I cannot?
If the answer to one or more questions is "yes", contact us via live chat — we are here to help.
How to use the protective tools
Log in to your account
Log in to your acs67 account and go to the "Account Settings" section where all responsible gaming tools can be found.
Set the limits you need
Deposit limit, betting limit, or loss limit — choose and set whichever is right for you.
Activate a break or exclusion
Activate a time-out for a temporary break or self-exclusion for a long-term issue. This takes effect immediately.
Get support
For any questions or issues, contact us via 24/7 live chat. Our team is always ready to help in Bengali.
Protection for minors
If there are minors in your home, take the following steps:
- Keep password lock active on your device
- Do not share your login details with anyone
- Avoid saving passwords in the browser
- Always log out when you finish gaming
- Keep devices out of reach of children
Contact us for support
Our specialist team is ready to help with any concern related to gaming.
24/7 live chat available in Bengali
[email protected]
Detailed policies and guidelines
Deposits and Withdrawals
Minimum deposit ৳500 and minimum withdrawal ৳500. Make convenient transactions via bKash, Nagad, Rocket, Upay, and bank transfer. Withdrawals are generally processed within 1 hour.
Account Security
Use a strong password and never share your account with anyone. If you notice any suspicious activity, inform our support team immediately.
Loss Limit
Set in advance the maximum amount you are willing to lose within a given period. If the loss limit is reached, the platform will automatically stop further betting.
Betting Limit
It is also possible to set a limit on the amount of each individual bet. Place smaller bets and keep gaming as a source of enjoyment over the long term.
Reconsideration after self-exclusion
Once the self-exclusion period ends, the account can be reactivated. However, a review session with our support team is required before this can happen.
Mental health support
Gaming addiction is a recognised mental health issue. If you are experiencing a problem, seek professional help. Our support team can provide you with the right guidance.
Questions and answers about responsible gaming
Enjoy acs67 safely
Responsible gaming ensures the enjoyment of entertainment lasts longer. Enter our game lobby today or read the FAQ for more information.